GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
1.
Please note that the following terms and conditions constitute
and govern the legal relationship between you and
CotswoldGold.com.
2. Furthermore, by contracting with CotswoldGold.com,
you declare and certify the following:
I.
That you are at least eighteen (18) years old.
II.
You understand and accept the fact that
CotswoldGold.com reserves the right to change these terms
and conditions at any time. We recommend that you revisit our
website, www.CotswoldGold.com, prior to completing your
transaction to ensure that you are aware and up to date with our
latest applicable terms and conditions. Please note that copies
of these terms and conditions shall be available on request from
any of our branches.
III.
You understand and accept the fact that it might be
possible for CotswoldGold.com to suspend their service
for technical purposes at any given time and that
CotswoldGold.com reserves the right to restrict or terminate
this service at any time and for any duration of time with no
liability of any kind.
IV.
You understand and accept the fact that
CotswoldGold.com makes no warranties or statements of any
kind that the service provided by us will meet your
expectations.
V.
That you are the legal owner (and therefore have full
legal authority and possess a valid and transferable title ) of
the item(s) that you intend to send and/or sell to
CotswoldGold.com or that you have full legal authority to
act on behalf of the true legal owner of the items(s) concerned.
VI.
That all such items are sold free of any adverse claims,
liens or hindrances of any nature and description whatsoever.
VII.
Any item(s) sent or sold to CotswoldGold.com does
(do) not proceed from and is (are) not the result of any
illegal activity that has taken place in the UK or in any other
country, for that matter.
VIII.
That your business relationship with CotswoldGold.com
(and any transactions emerging from this relationship) will not
result in or cause CotswoldGold.com being involved in any
violation of any applicable law of the UK or any other country
for that matter.
IX.
That you agree to fully compensate CotswoldGold.com
for and against all liability, claims, suits, costs or fees
caused by or proceeding from any breach or claimed breach of
these terms and conditions, including claims brought by third
parties.
X.
You agree that on acceptance of the CotswoldGold.com
offer for your item(s) and after receiving payment in
respect of the concerned item, you hereby discharge, surrender
and waive all claims, rights or interests of any sort in and to
the concerned item(s) bought by CotswoldGold.com. If you
are acting on behalf of the true owner of the item(s), the above
clause shall be binding on that owner as if personally accepted
by her or him.
XI.
By sending and/or selling your item(s), you understand
and accept the fact that determining their value may involve
placing certain acids and abrasions on any gold, silver or
platinum and this can leave a permanent staining and/or deep
scratches on the said item. CotswoldGold.com will not be
responsible for any change of colour, disfigurement, change or
damage occurred in any item(s) as a result of the evaluation
process.
XII.
You understand and accept the fact that
CotswoldGold.com purchases jewellery made of precious metals
for refining purposes and not for resale, therefore, the
evaluation/price offer, shall be made depending on the weight
and carat of the metals of which the item(s) is(are) made and
not on its potential value if resold as an item.
XIII.
Upon your oral or written acceptance of any offer or
quote made by CotswoldGold.com you shall be legally bound
by any such acceptance and any transaction that follows there
from. Payment will be issued by CotswoldGold.com within
forty eight (48) hours of the receipt of the package or
envelope. Once the payment is issued, you will not have the
opportunity to return that payment and receive the item(s) back
from CotswoldGold.com.
Please note that CotswoldGold.com reserves the right,
(but shall not be bound to) to ask for proof of ownership of any
item(s) or for proof of your authority to transact with the
items concerned. In the event that you submit items to
CotswoldGold.com for processing by post, then the above
terms and conditions will apply. In addition, the following
terms and conditions will be deemed to be acceptable to you
prior to posting
Terms and conditions regarding postal services.
1.
CotswoldGold.com
reserves the right to refuse the delivery of any package or
envelope which appears to have been damaged or tampered with.
Should a situation like this occur, the package or envelope
shall be returned to its sender via the Post Office and
CotswoldGold.com will not be held responsible or liable for
any such attempted transactions.
2.
In the event that you wish to send us your item(s) using
a different envelope than the one CotswoldGold.com will
provide you with or in the event that you decide to send your
item(s) via a carrier other than the Royal Mail, then you do so
at your own risk. However, we strongly advise that you employ
the services of a carrier company that operates a tracing system
of your shipment. In addition, we recommend that you insure (at
your own expense) your shipment for more than its value if you
believe the item(s) contained within are worth more than £500.
We also advise you to list the contents of your shipment on the
Shipping Mandate Note and then return and then return it to us.
3.
On receipt and acceptance of your package or envelope,
CotswoldGold.com's liability will be limited to the lesser
of the following:
a)
The sum of one ninety Euros (90 Euros) or seventy five Pounds (Pounds 75)
i
b)
Up to 50% of the certified value of your items as appraised by
CotswoldGold.com within 30 days of receipt. By agreeing
to these terms you understand and agree that in the unlikely
event of a dispute, we reserve the right to reappraise the value
of any item(s) or goods and you hereby undertake to return any
item(s) concerned by such a dispute. Where felt necessary by
CotswoldGold.com, you hereby agree to any such
reappraisal being carried out, certificated/documented by a
third party.
4.
In no event or circumstances shall CotswoldGold.com
be liable for any damages occurred from the loss or
destruction of property in it's possession for any reason,
including negligence, greater in value than set out in 3 above.
In no event or circumstance shall CotswoldGold.com be
liable to any insurance carriers or third parties, nor will we
be liable for any consequential or indirect loss. This
limitation of liability shall be binding on each and every
customer and any third party, including but not limited to the
customer and the customer's insurance carriers, successors,
assignees, and any other individual or entity asserting any
right or claim relating to customer's transactions with
CotswoldGold.com.
5.
To the maximum extent permitted by applicable law,
CotswoldGold.com shall not be liable to anyone for any
damages, including but not limited to incidental, consequential,
punitive, loss of profit or opportunity.
6.
Furthermore, CotswoldGold.com will not be held
liable or responsible for any damage or loss resulting from the
use of services offered by CotswoldGold.com and in no
event shall CotswoldGold.com be liable to any third party
including any insurance carrier. CotswoldGold.com shall
not be liable for any subrogation claim brought by customer's
insurance carrier and, by submitting an item to
CotswoldGold.com, the customer specifically and expressly
waives any such subrogation claim on his or her behalf as well
as on the behalf of his or her insurance carrier.
We endeavour to respond to all complaints within five working
days. Any customers wishing to make a complaint about any of our
services may do so by contacting us via the details shown on the
website (this does not affect your statutory right as a
customer). Please note that we require one form of
identification to allow you to trade your gold for cash, please
remember to bring this with you, should you decide to pay us a
visit.
